1. HOW LONG HAVE THEY BEEN IN BUSINESS?
When it comes to hiring new public adjuster firms in Illinois, you can easily do so as long as the staff has prior experience working with another firm. If this is not the case, it is recommended that you do not hire the services to avoid potential problems during the process.

2. ARE THEY LICENSED IN CHICAGO?
It is extremely important that the public adjuster has the proper certifications to operate in the state. If you don’t have them, not only are you breaking the law, but it could attract serious questions as to the company’s ability to carry out the processes.

3. WHO WILL PREPARE MY CLAIM?
Although it is important to be cautious when hiring the services of such a small public adjuster, it is also necessary to be so with such large companies, since they could be carrying out their work through subcontracting services. In short, make sure your public insurance adjuster is personally involved with the claim you have filed.

4. CAN I STAY INVOLVED WITH MY CLAIM?
While there are insurance claims adjusters who do not like their clients to contact the company directly to find out how their process is going, there are others who have no problem with it. However, it is a priority that you and your claim adjuster stay on the same page so that everything comes to fruition.

5. CAN THEY PROVIDE LOCAL REFERENCES?
There are times that one has never required the services of a claims adjuster and if they have requested it, perhaps one or two times at most. If the service was excellent, that person already knows which company to go to in the future. If you are requesting the service for the first time, ask for references. If they don’t have them, consider them discarded.

6. HOW MANY CLAIMS ARE THEY HANDLING?
Public adjusters receive many requests, especially after a natural disaster or large-scale accident occurs. Therefore, it can take a long time to look at an individual claim.

7. WHAT ARE THEIR ERRORS AND OMISSIONS POLICY?
The Errors and Omissions policy is that if the insurance adjuster makes an error that costs you money, you have the right to receive compensation. In other words, this is malpractice insurance. Public adjusters who are certified in Chicago must have this policy.

McKinley Public Adjusters is one of the most reliable and efficient licensed insurance adjusters in all of Chicago, providing each of our clients with a favorable resolution to their claims. For more information, please contact us!